Claims Information
Your travel insurance claim is very important to us. CSA Travel Protection
is committed to providing prompt, fair and equitable claims service.
On our Request a Claim Form page, you can download the forms needed for a variety of covered benefits.
The CSA Claims Department Pledges the Following to All Insured Clients:
- Claim forms are issued the same day notification of a claim is received.
- On receipt of your completed claims form, it will be assigned to a representative who will manage the file to resolution. Personal contact is made on every claim filed.
- All correspondence and required documentation are processed in a timely manner.
- Phone calls are returned within one business day (most calls are returned on the same day they are received).
Testimonials
I wanted to thank you and commend you for your courteous handling of our claim. It was done professionally and in a realistic period of time. While the morning of our learning of our cruise dilemma was naturally upsetting, CSA offered us consoling as well as a rather clear explanation of what to expect as well as an email copy of the claims forms. Thank you for both.
- E. Culverhouse, April 7, 2010, Forest, VA
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Travel Insurance FAQs
Is it possible to insure pre-existing medical conditions?
What's available to me before, during and after my trip?
Can my traveling companions and I be insured on the same policy?
May I add coverage to my policy after purchasing it?
