24-Hour Emergency Assistance Services

Every travel insurance plan from CSA Travel Protection includes our acclaimed 24-Hour Emergency Assistance Services—at no additional cost. These valuable services are available the day after you buy your policy until you return home.

Just call CSA's designated assistance provider toll-free at (866) 922-0278 in the United States or collect at (202) 974-6480 from anywhere else in the world for immediate aid with the following:

  • Medical Referral
  • Traveling Companion Assistance
  • Emergency Cash Transfer
  • Legal Referral
  • Locating Lost or Stolen Items
  • Replacement of Medication and Eyeglasses
  • Embassy and Consular Services
  • Worldwide Medical Information
  • Interpretation/Translation
  • Emergency Message Relay
  • Pet Return
  • Vehicle Return

You should have available your plan Policy/Reference number, your location, a local telephone number, and details of the situation. The assistance provider will confirm your enrollment and assist you. If you cannot call collect from your location, dial direct and give the assistance coordinator your telephone number and location and they will call you back. To call collect from a foreign country, you may first need to reach a live operator on the line. In some cases, that operator may not understand how to process collect calls to the United States. To be prepared, please visit consumer.att.com for information on how to reach an English-speaking operator. If you were unable to reach CSA collect and paid for your call, we will ask you for a number to phone you back at so you will pay no further charges.

Certain restrictions and conditions apply to Assistance Services. Please see your policy/Description of Coverage for more details.

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