CSA Travel Protection® Privacy Policy Statement

CSA Travel Protection is strongly committed to protecting the privacy of our customers. We know you care about the information we collect about you. We want to ensure you are aware of how it is used and the measures we take to protect your privacy.


What information does CSA Travel Protection collect when I visit its Web site?

CSA's Web server automatically recognizes the domain name, but not the e-mail address, of each visitor to the CSA Web site.

In addition, CSA collects overall user information about users' Web site navigation and information volunteered by the consumer (such as survey responses, customer inquiries and/or site registrations).

The information we collect is used to improve and customize the content and navigation of our Web site and to improve the overall user experience for each visitor.

Does the CSA Travel Protection site utilize cookies?

Yes. Cookies are pieces of information (files) that are saved by your browser on your computer to make it easier and faster for you to revisit a particular Web site. CSA's Web site uses cookies to store visitor preferences.

How is my personal information used when I purchase a CSA Travel Protection plan or sign up to receive special offers or information from CSA?

After purchasing a plan or signing up online with CSA, we may contact you for additional information about your trip or policy. We may also contact you to offer travel safety and security products, inform you of promotions/special offers, or to request customer feedback. We may contact you via phone, mail and/or e-mail.

How does CSA Travel Protection share my personal information?

From time to time, we provide the contact information of consumers who purchase a CSA Travel Protection Plan to affiliated business partners whose products or services we think you might find interesting. You may be contacted via phone, mail, and/or e-mail. We will never share your credit card or financial information with these companies. We do not partner with any ad server companies.

If you purchase a CSA Travel Protection plan, we make some of your private information available to those organizations that service the plan, such as the insurance carrier(s) that underwrite the coverages.

How do I access CSA Travel Protection's records of my personal information?

Upon request, CSA provides site visitors with their personal information we have collected. Visitors can request this information by contacting CSA as listed below.

CSA Travel Protection
Attn: Customer Privacy Management Office
4181 Ruffin Road, Suite 150
San Diego, CA 92123
Phone: 800-348-9505
E-mail: privacy@csatravelprotection.com

How can I let CSA Travel Protection know my preferences?

If you do not want to be contacted by CSA in the future, if you do not wish CSA to share your information with our affiliated business partners, or if you do not want to receive travel safety and security product offers, promotions or special offers, or requests for customer feedback, please let us know. You can contact us via phone, mail, or e-mail as listed below.

CSA Travel Protection
Attn: Customer Privacy Management Office
4181 Ruffin Road, Suite 150
San Diego, CA 92123
Phone: 800-348-9505
E-mail: privacy@csatravelprotection.com

How does CSA Travel Protection keep my personal information secure?

When CSA transfers and receives certain types of sensitive information such as financial data, we redirect visitors to a secure/encrypted url. You will know that you are in a secure area when you see "https://..." in your address bar and/or a small lock in the status bar part of your browser.


CSA Travel Protection uses a secure VeriSign certificate as our website encryption process.

You may click on the Verisign logo (where available) to obtain more information about our certificate. Your information is secure and encrypted as it travels between your computer and our webserver.

Once the information is in our computer system, CSA maintains appropriate security measures at our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Additionally, appropriate security measures are in place to prevent information from being accessed electronically by any entity outside the CSA facility.

What laws govern CSA Travel Protection's Privacy Policy?

CSA Travel Protection's Privacy Policy complies with the following:

How do I report a problem or concern about this privacy statement?

If you feel that CSA Travel Protection is not following its stated information policy, you can contact us as listed below.

CSA Travel Protection
Attn: Customer Privacy Management Office
4181 Ruffin Road, Suite 150
San Diego, CA 92123
Phone: 800-348-9505
E-mail: privacy@csatravelprotection.com

What will happen if CSA's Privacy Policy changes?

This Privacy Policy is subject to change. As changes are made to CSA's Privacy Policy, we will post the updates on this Web site. You should check this Web site periodically for changes

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