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People are Talking

Here are testimonials from a few of our many satisfied travel insurance customers.

"Thank you so much for your help. We greatly appreciate getting reimbursed for our trip costs quickly and without hassles. [Customer Service] was pleasant, explained the process, and kept us updated. There is a sadness that accompanies canceling a trip and dealing with the problems that necessitated canceling. It was wonderful to have a positive insurance experience. We will spread the word amongst our diving buddies and will definitely insure our future dive trips with CSA."

L. Greider, April 6, 2010
Encinitas, CA

"I wanted to thank you and commend you for your courteous handling of our claim. It was done professionally and in a realistic period of time. While the morning of our learning of our cruise dilemma was naturally upsetting, CSA offered us consoling as well as a rather clear explanation of what to expect as well as an email copy of the claims forms. Thank you for both."

E. Culverhouse, April 7, 2010
Forest, VA

"I would like to extend my appreciation to you for all of your work and concern on this matter. It has been such a difficult time for us and we needed someone to care about our concerns. I find it hard to believe that there is someone who is willing to do the right thing and get to the bottom of things, whatever the outcome. You have been such a great help to us and we would have probably never have resolved this without your help."

M. Coyne, April 18, 2010
Montgomery, TX

"I am very impressed with you and your experienced way of handling my claim. You were responsive, knowledgeable, courteous, and helpful. This combination is hard to find today in many businesses, so I trust your employer appreciates you for your excellent work. I Do. I have always been a little leery of travel insurance but have bought it nonetheless. Now I know I will continue to buy it for all my future travel. It is a good value and worth doing. One never knows what can happen. Thank you again for making the experience less stressful. You're good people."

D. Carlson, May 11, 2010,
Grass Valley, CA

"We have just received our claims checks and want to thank you and CSA for your prompt, efficient, and courteous service. After constantly wrestling with health insurance companies over claims, it is a relief and pleasure to work with an insurance company that provides such service. Thank you."

J. Armstrong, May 11, 2010
Supply, NC

"Just a short note to thank you, and everyone in your travel protection loop, for the attentive, timely, efficient, and courteous services recently provided to me and my wife. Becoming suddenly seriously ill thousands of miles from home is a circumstance when one certainly needs all the help one can get, and CSA provided just that. We are especially indebted to [our Claims Representative] for attending to our claim in such a friendly and professional manner. I expect our claim was a bit more complicated than most, so to receive your check in only about two-months, from claim to payment, strikes me as nothing short of amazing. In future travel we hope to be able to rely again on CSA and we'll certainly feel confident in recommending CSA to our traveling friends––your services are outstanding."

J. Taylor, May 13, 2010
Sarasota, FL

"A sincere thank you for the prompt and efficient handling of my claim, which was necessitated by emergency major surgery. In my many years of travel this is the first such occurrence and I'm glad I had selected your company."

S. Kochendofer, May 13,2010
Fort Mill, SC

"I wanted to tell you how much I have appreciated your attention to our recent claim. We have now received a full refund and along the way we had such competent and responsive attention. We had to cancel our trip due to the illness of my dad. He has since passed away. Your attention was so appreciated given what we have been going through. We will certainly book our insurance through you again and will advise others to do so as well."

V. Overgaard, June, 25, 2010
North Vancouver, BC

"I received your email regarding final insurance payout. It all makes sense. Just want to thank you and CSA for your professionalism regarding this manner. I'm quite sorry we didn't go on our golf trip and believe CSA is also sorry we didn't go. We have rescheduled for April 2011. We will be back with CSA for our insurance next year, as well as I personally will be using CSA for insurance needs. Thank you for giving our group the attention you did. It was a pleasure to work with CSA. Talk to you soon. Thanks again."

M. Wolf, June 14, 2010
Broad Brook, CT

"I am very impressed, since I just got off the phone with your [customer service representative] and my confirmation number and policy was ready. Wow - what a great insurance company, great service, best coverage and price. This will put of minds at ease for our trip to Europe. Thank you so much."

B. Scharlau, July 8, 2010
Palm City, FL