Contact Generali Global Assistance

Find all the ways to contact Generali Global Assistance. Whether you want to buy travel insurance and assistance services, are on your trip and need Emergency Assistance, wish to utilize your plan's concierge services, have questions about our plans and available coverages, or need to start or check on a claim, we're here to help.

Start by asking our Contact Chat for the contact information you need and you will be directed to the correct department:

Claims

If you need to start a claim, check on the status of a claim, or contact the Claims Department, you can begin here:

Customer Service

Live chat is available at certain hours. Look for the Start Chat button on desktop or the chat icon on mobile.

Email: customerservice@generalitravelinsurance.com

Phone: 800-874-2442
Open 24/7

24/7 Emergency Travel Assistance & Concierge Services

In the United States, toll-free: 877-243-4135
Collect worldwide: 240-330-1529

If you want to contact another Generali company, view our sister companies or non-U.S. resident travel insurance pages.

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